Forum Discussion
SusanPaquin
13 years agoCommunity Member
Storyline skipping a slide
When I publish my project in Storyline it skips over one of my slides. I have checked the triggers, copied the triggers, pasted the triggers, deleted the triggers and nothing seems to fix this prob...
JulioSalgado
10 years agoCommunity Member
I wanted to inform this forum, that I got my problem solved.
After uploading a a sequence of slides with the problem, I got a very a professional response from the support team, in a surprising timely manner.
It appears that the issue has something to do with a corrupt player menu. Resetting the menu to its default state appears to have resolved the issue. See this screenshot for your reference: http://drops.articulate.com/vrXO
I also got a great link to learn more: http://articulate.fyi/1NAf4KX
Kudos to Abel in Customer Support. You all rock!!
RonaldHicks
2 years agoCommunity Member
A response that is both professional and in a timely manner? That is novel for Articulate!
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