Forum Discussion

AshleyMeredi501's avatar
AshleyMeredi501
Community Member
2 months ago

Table Text Disappearing

Is anyone experiencing an issue where text within a table disappears when previewing the SL file? To be clear, there are no triggers or states on the table, just a simple table built with text in the columns and rows - looks fine on the screen - but when previewing the table goes BLANK. This has never been an issue, was not an issue yesterday or the day before etc., but suddenly happening. I have had various team members on different computers open the file and look into it, and there's no reason it shouldn't work anymore. Insert a little quick table in SL, add some text, and then preview that page - is it working? 

storyline 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    2 months ago

    Hi, Kelsey and vicki!

    I'm sorry to hear that you're also experiencing an issue with the text disappearing when previewing or publishing your courses. I'm happy to help troubleshoot. I ran a quick test, and I'm not seeing any issue with the text. 

    If the issue persists, I'd like to connect you with one of our talented Support Engineers in a support case. I hope this helps!

  • KellyAuner's avatar
    KellyAuner
    Staff
    2 months ago

    Hi, Ashley!

    Thanks for reaching out and I'm sorry to hear you're experiencing this issue. I see you've connected with my teammate, Ian, in a support case. You're in great hands, so we'll continue the conversation there!

  • vickiwilliams-4's avatar
    vickiwilliams-4
    Community Member
    2 months ago

    I am just now having the same issue.  However I can not see the content when I preview, publish in the review tool or publish.

    I also noticed that when I launched Storyline on the top line Articulate Storyline x64 appears.  It had not been there until today 12-Aug-24.

  • KelseyCook's avatar
    KelseyCook
    Community Member
    2 months ago

    This is happening to me but none of my co-workers. When they download the file and preview/publish, the text shows up. It just started yesterday, 8/9/24, for me as well. Wondering if there is an update coming..

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