Forum Discussion
Text Shrinks when Variable Used
Hi,
In Storyline, when the text box has a variable to display and the text box is smaller than the actual text it's supposed to show in real time, the text is resized to fit the box. This results in a disaster :)
Basically, the text box ignores the Do not autofit setting if the text box is smaller AND the content is a variable. Any workaround or fix on this? Storyline 360. The beauty of Storyline is using variables, so we don't have to create hundreds of slides, so this is pretty important. Anyone had success tackling this?
Thanks,
Zsolt
27 Replies
- MarkHunter-5dc9Community Member
My solution:
Ultimately, it comes down to reclaiming how your text is styled from Articulate. Success came by changing the line spacing for that text box or shape from the default 45 pt to single. For good measure, I also lowered spacing after to 0 pt. Hope this helps someone else!
- StephanieSto307Community Member
Thanks Mark. I know this is an old thread, but it helped me today. :)
Hi Mark,
Thank you for updating this thread with your solution! I'm sure others in the E-Learning Heroes community will benefit from this!
- NejcZDCommunity Member
Any movement on this? It has been nearly SEVEN YEARS since this post was published.
- NomieCotton-CavCommunity Member
Is there plans to change this behavior? This is really problematic when you want to put the text box in the master slide to dynamically display the slide title for example. Thank you!
Hello Noémie,
Would you mind sharing a Peek 360 recording or a sample project file here of how this behavior affects your work? We want to make sure that it gets properly documented either as a Feature Request or a bug depending on its nature.
- BarryStoner-f8cCommunity Member
Hi, this is a major issue for me too. I hate it! 😔
Is there an update on this issue?
Hello Barry,
There hasn't been any movement on this bug, but we'd like to look into it if we could get our hands on a consistent reproduction of the problem.
I've sent you an email so we can work on that privately.
All the beset,
Michael Marcos
Customer Support Product Liaison- NejcZDCommunity Member
Michael, this is an insult.
Consistent reproduction? How about all the customers for the last 7 years (probably more)?
Hello Necj,
I'm sorry and in no means trying to make this hard by asking for more information.
Rest assured I'm genuinely trying to get present and relevant data to help get a better idea of how the bug can occur. I've sent you a private email as well so that we can collaborate and work together towards a resolution.
- BarryStoner-f8cCommunity Member
Hi Michael, thank you for reaching out. I can consistently recreate the issue so I will send you a .story file as an example.
For the timebeing I went with Mark Hunter's solution of setting the line spacing to single line spacing. Oddly, on some occassions the text is still a little be smaller.
Also, as variable text appears to render differently, the font colour can look a bit off, in my case lighter. Which means I have some text that is a different line height, colour and size to the rest of the course.
I also need to submit a case about inconsistent line spacing if you use a custom size, but I won't go off topic here.
Thank you. - BarryStoner-f8cCommunity Member
Hi Michael, I hope you're well.
I sent you an email and Storyline file on the 9th April and I have not had a response or acknowledgement of receipt of files.
Your emails may have been blocked, but they are not in my junk folder and I cannot find a response.Are able to provide me with an update, please?
Also, does Articulate have plans to move to a proper customer support system, such as Zendesk, where we can see a history of our cases and the status of them? Rather than only being able to reply to emails.
With the increase in subscription costs, I would expect a better support service.
Thank you.Hi Barry, I sent you another email when you responded to this thread. Would you mind checking your inbox again to see if that made it through?
- martinkabatCommunity Member
Is there any chance to have a solution that will work?
We have some major issues lately after keeping up with updates.
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