Forum Discussion
TIP: Track Responses to Custom Questions or Surveys
Do you want to customize a course based on the results of a survey? Do you want to create questions that assign different point values to different responses? In other words, do you want to track re...
Hi Judy,
I'm trying to do the same thing you demonstrated in your guide on "how to track multiple single-response items (like a Likert scale)," which was very helpful. However, my slide is behaving strangely—it only allows me to select three buttons at a time. If I click any additional buttons after selecting three, it removes one of the previous selections. In other words, I can only have three buttons selected at any given time.
Could you please advise what I might be doing wrong?
Based on your description, it sounds like there's an issue with the button sets.
- When buttons are in a button set, only one button in the set can be selected at a time. Selecting one automatically deselects the other buttons in the set.
- Here's more info: Storyline 360: Working with Button Sets | Articulate - Community
Your buttons might be assigned to the wrong sets. I suggest you try this:
- Remove all button sets from your slide. (See above link if you don't know how to do that.)
- Carefully reassign buttons to the appropriate button sets. (If your slide is similar to what's in my demo file, there should be one button set per question.)
If that doesn't solve the problem, well, troubleshooting is just guessing without seeing the .story file. Here are the best practices for doing that:
- Only include slides that are related to the problem.
- Be sure objects, layers, motion paths, and variables have meaningful names.
- If there is proprietary content, replace or delete it. For example, replace proprietary text with “ipsum lorem” text.
