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deborah's avatar
deborah
Community Member
2 months ago
Solved

Troubleshooting Trigger Setup for Conditional Navigation

Hi, I’m trying to add triggers to ensure users interact with all elements before the "Next" button becomes active. I’ve disabled the "Next" button by default and used a trigger to change its state to "Normal" only after all shapes/pictures have been clicked (using the "Visited" state as the condition). This involves selecting the relevant shapes in the dropdown with checkboxes. However, this setup hasn’t worked as expected. Please see the attached file for details. Please help.

  • Thank you for sharing the project file in a support case, Deborah. I see that you're currently troubleshooting the issue with Luiza.

    Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!

  • Hello deborah,

    Thanks for reaching out! I'm glad that Phil is assisting and requesting the Storyline file. 

    I can confirm that no file is attached to your post. You may try reattaching it here or sharing the project file with us privately by sending it along in a support case, where our Support Engineers will work with you one-on-one. We'll delete it when we're done testing.

    • deborah's avatar
      deborah
      Community Member

      Hiya, thank you for your response! I'll go ahead and share the file through the link you provided.

      • EricSantos's avatar
        EricSantos
        Staff

        Thank you for sharing the project file in a support case, Deborah. I see that you're currently troubleshooting the issue with Luiza.

        Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!