Forum Discussion
Unable to access my Articulate 360 account
Hi,
I'm having trouble accessing my Articulate 360 account. Every time I try to log in, I get an error message, and as a result, I can’t use any of the applications included in the suite.
Could you please help me resolve this issue?
Thank you in advance
Hello everyone,
I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.
If you run into any issues using Articulate 360 going forward, please let us know.
9 Replies
I have the same problem.
get this message: {"name":"AxiosError"}I have the same issue {"name":"AxiosError"}
We are in the UK and are having same issues
Same problem for us.
Same problem irrespective of network and/or browser. This is heavily impacting my work deadlines.
Looks like its back up and running again now :)
Hi everyone,
I’m glad to hear the issue is resolved for some of you! We encountered a problem with our cloud service provider that affected access to some Articulate 360 products. Everything is more stable now, and our team is continuing to monitor the systems closely.
If you’re still running into trouble, please let us know here or check our Articulate Status page for the latest updates.
Thanks again for your patience while things got back to normal.
Hello everyone,
I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.
If you run into any issues using Articulate 360 going forward, please let us know.
