Forum Discussion
Unable to paste into comment section.
Since the start of this week, I have been unable to type into the comments box on Rise to review my peer's work.
I am able to make comments and type into the box, but no longer able to paste into it.
It has also been lagging and slow to load too.
I have restarted my device, cleared cookies and we've even tried a new link too. I'm using the Edge browser.
Hello Learning Development,
Sorry to hear that you ran into this snag.
I tested Review 360 using Microsoft Edge and can confirm that I had no issues pasting content into the review box. I'm not seeing this issue being reported by other users as well.
As a troubleshooting step, try testing how Review 360 works when accessed using Google Chrome or Mozilla Firefox. There's a chance that a policy being implemented on your Edge browse might be what's causing the issue.
If Review 360 works properly on Google Chrome and Mozilla Firefox, please make sure that you have all available updates installed for Windows. If everything on your machine is updated, please open a case with our support team here so we can take a closer look at what's happening.
