Forum Discussion

FrankWeber-b606's avatar
FrankWeber-b606
Community Member
6 months ago

URGENT: Access problem: Can't open Rise though I'm logged in?

I just tried to open the course I'm working on in Rise 360 with no success.  I am logged in to articulate.com, and the system seems to recognise me, but when I click on "Rise 360" a message keeps ...
rise 360
  • StevenBenassi's avatar
    StevenBenassi
    6 months ago

    Hi Everyone!

    So sorry for the impact this outage has caused!

    I'm happy to share that our team has released a fix for this issue. To see your subscription status, reload the 360.articulate.com site and log in again.

    Please let us know if you have any trouble moving forward!

DavidOskorus's avatar
DavidOskorus
Community Member

Getting the same.

Then if I click on "Manage Team", I get "Access denied"

I was able to get into Rise by clicking new. I had to create a new course, but then could access all my courses and get into them.

Wouldn't allow me to access Review 360, which is what I'm trying to get to at the moment.

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