Forum Discussion
Variables used onscreen disappear when browser is resized
I have a question counter set up in a randomized question bank using variables and with the latest update (March 22nd, 2024 - 3.86.32080.0) if I have that slide onscreen, in preview OR viewing the S...
Hello Jessi!
I'm happy to share that we have released a new update for Storyline 360 (Build 3.88.32474.0).
In this update, we have implemented a fix for:
- Variable values disappeared after resizing the browser or preview window.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions on Update 88, please let us know in this thread or privately in a support case.
Have a great day!
Hello Luciana, unfortunately we need to add our names to the list awaiting the fix for this display variables bug. We're experiencing it in Edge (Version 128.0.2739.54). I'm unable to reinstall the February version which it looks like does not exhibit this problem. I'm only able to go back to the March version where this problem was first reported for. Is there any known versions between March and the current version known to not exhibit this bug? Thanks!
Hi Roderick, our team has been using the June 6, 2024 version in the interim which we've found to work fine. Hopefully that one can work for you too? Best of luck.
Thanks VERY much Kelsey for the version info. I'll give the June 6th, 2024, version a try and see if that works!
No worries at all, fingers crossed! :-)
The June release does work for us.
It didn't at first, but it seemed to once I cleared the cache (again in Edge). Not sure why that would be but the .story file I'm using that is a timer I downloaded from Heroes and modified so the 'displayed text' is being generated and loaded into a StoryLine variable via Javascript. So that makes clearing the cache more plausible as being a potential positive influence on the behavior. Not sure if I'll have to keep clearing it but so far I haven't - and it's been working for over a week now. Would be nice to get a fix though so we can use the most recent release. I did try re-installing the most recent release after all that and testing - and the behavior of losing the displayed text on zoom did resurface. Maybe clearing the cache one time will also help Jake.
