Video not playing during timeline preview?

To be honest this is at best a work around and involves a lot of steps. The older versions worked so Articulate needs to solve this. 

Jerry Riley,  

I removed all the "When clicked" option and set it to automatic from your video. When previewing from the timeline. It pause and play from where I paused. You might want to do this to set your markers interaction and then change it back to "When clicked" afterwards.

I have a similar issue, sometimes my video plays on the time line, and sometimes it doesn't. It's pot luck whether it plays, but frustrating and taking ages to sync up images around the video. 

Hi Graham!

I'd love to help investigate why the video doesn't consistently play! This type of snag is usually specific to the file and not easy to replicate on my end. Would you mind sharing the affected file with us? I'll test the video and then share my findings!

There is two way to share your file:

• Attach it to this discussion by using the Add Attachment button. This also gives community members a chance to chime in if they're noticing the same snag or have a fix!
• Or you can share it privately by using this upload link. This will generate a case and we'll continue communicating there!

Either way, we'll find a fix! 

You might want to look at your video code when making the final video.  I noticed certain codec doesn't play nice with SL.  I used H.264 format for High Quality 720p HD from Adobe with no problem so far...

i´ve the same problem here. They are happening during the build of the course, this error is making impossible to work with videos in Articulate if you need to sync with other objects.

Greetings, Fulvio!

Because we're having trouble recreating the issue, this is an excellent opportunity for our Support team to jump in. I've opened a case, where you'll get an email from the team with the next best step.

And since you have Articulate 360 Teams, you'll get priority support!

I am having a similar issue.  I have created a training video and needed to cut dead time from the videos so I did this by cutting the videos into smaller segments and aligning them back to back.  When I first did this, it worked fine, now it is only playing the first video in the sequence.  Is there something that I need to adjust to get it to play all the videos back to back as designated in the timeline?

Hello Donyale!

I'm happy to help! Are you only seeing this behavior in Preview, or is this happening in the published output as well?

It's difficult to understand why only the first video in the sequence is playing without actually testing the project. Do you mind sharing your project with our team? You can upload the .story file privately in a support case. We'll make sure to delete the project after troubleshooting.

I'm having this issue. When I go to edit the video, it will play. When I preview the slide it won't play. I even published it and it still wouldn't play. I even added a trigger to play media and nothing happens? Is this still an issue?