Forum Discussion
Web Object video accessibility issue
I am creating a course where there are multiple videos embedded as web object from vimeo in different layers with each having a button to hide the layer. The tab order is first for web object and then for close button. There two issue which I am facing
- As soon as the layer is opened the close button is in focus instead of web-object.
- And sometimes when we try to tab in to the web-object play button the close button trigger is invoked.
Thanks and Regards.
20 Replies
Hi, I know this is an old thread, but I'm having this issue today. Focus order of a lightboxed slide is the Online video, followed by Close button. However, when using the keyboard it goes to Close first. This even occurs with a delay of the Close button's entrance in the timeline. Is this still a software bug - or has anyone found a work around?
Was about to right up another post, but I see other people are having the same issue. And there is no resolution for this yet?
Hi Prajakta!
While I have no updates to share on this at the moment, I have shared your comments with my team and linked you to receive updates.
We will be sure to let you know of any news!
Any update on this issue?? Actually, I am facing the same issue in my module. I have inserted a video from a website also I have custom navigation too. but the screen reader reads the web object at the end of the list i.e after the next button.
I've run into this issue too where I have a YouTube video embedded and although its the 2nd item in my focus order (after some intro text), using a screen reader it only comes up after every other item in the focus order...Since I have custom navigation, that means that instead of being read by the screen reader after the intro text, it is only read after cycling through the next and previous buttons, which makes it appear as there actually is no video since on every other slide the content comes before the next button.
Please make fixing this a priority, this is a terribly confusing user experience for those using screen readers.Hello Mark!
Thank you for your feedback! I've added your comments for our Engineering team to review. I'll keep you updated in this discussion if this makes it on our roadmap.
I have not been testing with a screen reader, I have been testing using just a keyboard (no mouse). The "video from Website" object moves to the end of the tab order as described above.
Thanks for putting this on the bug list.
Thank you for clarifying that you are using keyboard navigation without a screen reader. I'll add this to our report.
Is there a resolution to this? I'm having the same issue.
thanks,
Steve
Hello Steve!
With Nathan's help, we were able to log this behavior as a software bug where the focus order moves the "video from Website" object at the end of the list when published and viewed using a screen reader. This bug is still being reviewed by our team and hasn't made it on our roadmap yet. Is this what you're experiencing as well?
Hi, I'm still experiencing this (video is on Microsoft Stream) - is the software bug still active/not on roadmap?
Hi Nathan!
Thank you for sharing the screen recording! I see that the web object is the last to get focus in your test. I'd like our team to take a look at your course to what is causing this behavior. Would you mind sharing it with our team? Here's a secure upload link.
I uploaded a copy of the project with just the multimedia slide templates. I swapped out the web object for embedded video code and the result is the same. Thanks for looking into it for me.
Hello Nathan!
I'm happy to help!
I've just tested this in Storyline and I'm able to navigate through a webpage when using a web object. Which browser are you using when testing the project? I tested the project in Chrome.
If you have a file that you'd like to share, you can attach it to this discussion or upload it to our Support Team using a support case.
Hi Lauren,
To be clear, in your test your web object was first to find keyboard focus using a screen reader when you only have a web object and two custom nav buttons? I tested this in Safari, Chrome, and Edge. Below is a link to a screen record for my test using VoiceOver on a Mac with Chrome. The web object is the last to get focus but is set to be the first. I get the same results from the other two browsers. I am always able to get the web object eventually, but not first.
Hi. I've run into this same issue. If I create a slide with an embedded video or web object on the base layer as well as custom previous and next buttons the first thing to have focus is the previous button. When I create custom focus order, web object/video first then the two nav buttons, I get the same result where the last to get focus is the web object. Eventually the web object will get focus, but it should not be last: Video player is located after the Previous/Next buttons, even though it’s shown above on the slide. – WCAG 1.3.2 Meaningful Sequence. Is there another way to go about ordering elements?
