Forum Discussion
Why is Review link generating with illegible font?
I created a Review link a couple of weeks ago from an SL file that worked well. I have come back from leave, actioned the feedback and updated the link and now the slide headings and buttons are reflecting a bizarre, illegible font in Review. I have tried updating again and even creating a brand-new link however I get the same result. How can I fix this so that my stakeholders can give a round 2 review? I have attached images from Review, and from SL slide. Thank you
Hi Luciana,
I've had another friend test it also and it has to be something on my end. I tested the modern test rendering and that had no effect either.
I'm also speaking with my IT department, and while there is a major Windows update coming in the next couple of weeks, no update has been made. I have however completed a Lenovo update.
I am thinking I may have to delete and re-install the font. I'm just waiting to get the all clear from IT.
Thank you for getting back to me :)
- CarmelDavenportCommunity Member
This has to be a font issue, but I can't figure out how and why, as it's never been a problem in the past. I have just used Preview in SL and the same thing is happening, yet it's not reflected on the slides.
Hi CarmelDavenport!
Sorry to hear you've run into this setback with fonts from your Storyline course!
Does this behavior occur across all fonts, or is it specific to one? If it's just one, can you please share which? Also, have you tried testing the font with and without Modern Text Rendering to see if that improves the behavior?
If you're still having trouble, it would be helpful to see a copy of the .story file you've been working with. Do you mind uploading a copy here in the discussion or privately through a support case?
Thank you! Looking forward to hearing from you!
- CarmelDavenportCommunity Member
Thank you for getting back to me Steven.
Its happening with Onest Bold but not Onest regular as you can see in this image-I have uploaded the basic template story file for you, and I will have a look at Modern Text Rendering and see if that can fix the problem for me.
Thank you again.