Forum Discussion

DougMcCormick's avatar
DougMcCormick
Community Member
3 years ago

XML file error message

If an attached file is not available, when a user tries to open the link to the attachment, an error message (meaningless to the user) is displayed similar to that attached below.  Is there a way th...
storyline 360
JoseTansengco's avatar
JoseTansengco
Staff
3 years ago

Hello Doug,

Thanks for reaching out!

The error message 'This XML file does not appear to have any style information associated with it. The document tree is shown below.' is generated by your browser and not by Storyline 360. This means that you won't be able to replace this with an error slide since this event isn't happening within the course.

I'll let other members of the community chime in to see if they have any workarounds that they'd be willing to share!

LCandeias's avatar
LCandeias
Community Member
3 years ago

Hello Doug, 

In my courses i use pdf files in slide using the trigger "open url/file".

With troubleshooting i realize this happens when you re-publish after changing the path of the file ( like changing the name of the folder or deleting the file.. )  without re-importing  the file. it makes this error.

But this does not happen if the files are in the resources tab in the player.