I am new to Articulate Storyline and I need some help with inserting a video into my course.
We use Brightcove to store all of our videos - I need to insert some of these videos into my Storyline course and will need it to work on the computer and the iPad.
I have tried inserting the video as a web object, following the same rules as how to insert a YouTube video (only changing the YouTube part to Brightcove), but when I publish it, nothing comes up (not even a box/error)....
I'm not familiar with Brightcove, but are you viewing the published output locally? You'll want to test it within it's intended environment or local security restrictions could be preventing the video from playing.
Hi there, Tex. Thanks for reaching out -- I'm going to see if this is something we can test out on our end as well, and we'll keep you updated! In the meantime, if you're able, can you share the embed code? Do you know if it has worked in previous versions of Storyline (1 or 2)? Lastly, what happens if you try to insert that video as a web object; does it successfully display?
If you prefer to keep that info private, you can share it with us in a support case.
Hi Tex. Just to follow up, I used Brightcove's sample video to generate an embed code for my Storyline 360 project. It took me a few tries, but here's a Peek screencast of my process. I chose the video, clicked on the Publish tab, and then chose Responsive for a player size.
I copied the embed code it gave me, and it looked like this:
So I would start with comparing your embed code with mine above; it might be that the code is missing some lines that Storyline needs to validate it (often the height and width attributes). Before I chose "Responsive" for the player size, I just copied the existing embed code over, and I got the same error message that you did.
11 Replies
Hi Ashley,
I'm not familiar with Brightcove, but are you viewing the published output locally? You'll want to test it within it's intended environment or local security restrictions could be preventing the video from playing.
Thanks for your prompt reply.
Your answer helped and I've now got it working (the links to the articles were also very helpful).
Thank you again!!!
Glad everything is working now! Let us know if you need anything.
Hi Ashley
I have just started using Brightcove and the embed code does not work in Storyline 350 at all.
The error message is: "A video cannot be inserted from this embed code. Verify that the embed code is correct and then try again".
So it's not that I can use it in the environment it is intended for, because the video won't even embed.
I have contacted Brightcove but still waiting for a reply - they are very slow in this area - not at all like you guys at Articulate.
Hi there, Tex. Thanks for reaching out -- I'm going to see if this is something we can test out on our end as well, and we'll keep you updated! In the meantime, if you're able, can you share the embed code? Do you know if it has worked in previous versions of Storyline (1 or 2)? Lastly, what happens if you try to insert that video as a web object; does it successfully display?
If you prefer to keep that info private, you can share it with us in a support case.
Hi Tex. Just to follow up, I used Brightcove's sample video to generate an embed code for my Storyline 360 project. It took me a few tries, but here's a Peek screencast of my process. I chose the video, clicked on the Publish tab, and then chose Responsive for a player size.
I copied the embed code it gave me, and it looked like this:
My slide then showed this:
I published to Articulate 360 just to do a quick Review of how that should look, and you can see that here: https://360.articulate.com/review/content/0d12e143-b99e-42f7-a52e-02ba21f84cce/review << The first slide I left alone, and on the second slide you'll see I resized and moved the video to the middle.
So I would start with comparing your embed code with mine above; it might be that the code is missing some lines that Storyline needs to validate it (often the height and width attributes). Before I chose "Responsive" for the player size, I just copied the existing embed code over, and I got the same error message that you did.
Let us know how you make out!
Hi Crystal
BRILLIANT. It works. You (Articulate) are the bees nees. Thank you so much.
it's a shame Brightcove had no answers!!!
Hey Crystal, the video may have been removed from it's source. Your demo is not working (displaying an error).
Thought you would want to know. I'm trying to embed Brightcove today in SL3.
This method did work when I tested. Thank you Crystal. SL3 w/ the below code.
<div style="display: block; position: relative; max-width: 300px;"><div style="padding-top: 56.25%;"><iframe src="//players.brightcove.net/00000000000/default_default/index.html?videoId=00000000000000"
allowfullscreen
webkitallowfullscreen
mozallowfullscreen
style="width: 100%; height: 100%; position: absolute; top: 0px; bottom: 0px; right: 0px; left: 0px;"></iframe></div></div>
I've found that by adding the web link instead, inserted as a web object, the Brightcove videos work great and are still in player.
Thanks for chiming in to share your findings and solution as well Amber. That could certainly help someone that runs across this thread in the future.
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