I am using Presenter 09 to publish to web so the module can be reviewed by the subject matter expert: I find this quicker and easier than loading it onto our LMS for the first review.
When testing the module, I noticed a few errors I had made, so updated the PPT and saved. I then republished the module but the changes are not appearing on the published version. This has happened repeatedly.
Is there something I can do before I publish, that ensures all the links are up to date?
This may not be an issue with Articulate at all, but with your browser and its cache.
Depending on your browser settings, when you go to load page "http:www.server.com/page1.html" your browser may check to see if it's already downloaded that page by checking the browser's cache (which is stored on your local device). If it finds a file with that designation already in the cache, it will load that one rather than the (usually much slower to access) one on the server.
To see if that's the case, you can either use your "Options" or "Tools" functions to clean your cache and re-try. Or use a different browser (Firefox, IE, Opera, Chrome) that has never been to that page and try it from there.
Another "technique" to use is to put some sort of versioning on your main screen that changes each time you publish. By checking the "version" you can easily tell if you are looking at the proper file or not. Check your "published" output before you put it on the server to verify the version.
Thanks Paul for helping out Sue with this question! You'll also want to make sure that you're testing the published output by loading it to a web server, and not testing it locally. There are a few options to consider in this article if you don't have a web server to load it too. Sue, if you need anything else please let us know.
I tried republishing the module after emptying the recycle bin, deleting all previous published versions and deleting the browsing history but I still have the issue.
I think it is something to do with how Presenter is communicating with Engage and Quizmaker.
I didn't have an issue until the Articulate was reinstalled after a recent Windows 7 upgrade...
4 Replies
My two cents:
This may not be an issue with Articulate at all, but with your browser and its cache.
Depending on your browser settings, when you go to load page "http:www.server.com/page1.html" your browser may check to see if it's already downloaded that page by checking the browser's cache (which is stored on your local device). If it finds a file with that designation already in the cache, it will load that one rather than the (usually much slower to access) one on the server.
To see if that's the case, you can either use your "Options" or "Tools" functions to clean your cache and re-try. Or use a different browser (Firefox, IE, Opera, Chrome) that has never been to that page and try it from there.
Another "technique" to use is to put some sort of versioning on your main screen that changes each time you publish. By checking the "version" you can easily tell if you are looking at the proper file or not. Check your "published" output before you put it on the server to verify the version.
Good luck,
Paul K.
Thanks Paul for helping out Sue with this question! You'll also want to make sure that you're testing the published output by loading it to a web server, and not testing it locally. There are a few options to consider in this article if you don't have a web server to load it too. Sue, if you need anything else please let us know.
Thanks Paul and Ashley.
I tried republishing the module after emptying the recycle bin, deleting all previous published versions and deleting the browsing history but I still have the issue.
I think it is something to do with how Presenter is communicating with Engage and Quizmaker.
I didn't have an issue until the Articulate was reinstalled after a recent Windows 7 upgrade...
Sue
Hi Sue,
Is it possible your LMS is also caching items in addition to your web browser as you'll see described here? If you'd like our team to test it as well, please send it to us here and follow these directions to package your Presenter files.
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