Missing answer choices when published.

Jul 19, 2013

I have a recurring issue that I can't find an answer for. I create quizzes, and everything is good. But when I publish and upload the course, I randomly have answers missing. 

Any thoughts as to what can be causing this? 

3 Replies
Justin Grenier

Good Morning, Chuck.

There are a few things that can cause this behavior:

  1. Be sure you are working from your Local Hard Drive and that your system's DPI is set to 96.
  2. If you have Quizmaker '09 and Carbonite installed on the same computer, you may find that random text or images are missing from published quizzes.  This is a known issue.  At this time, the workaround is to uninstall Carbonite and republish your quiz(zes).
  3. If you are using Boot Camp on a Mac with "Parallels Internet Security Powered by Kaspersky" enabled, you may find that question or answer text is randomly missing when you preview or publish your Quizmaker '09 quiz.  Please review this article for more information.
  4. Importing Quizmaker Questions into a new .quiz file has been known to eliminate unexplained corruption within a Quiz.

If the problem persists in the absence of the above factors, please send us a copy of your .quiz file for further analysis.  Thanks, and good luck!

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