Missing Slide Notes

Jun 27, 2014

I use my slide notes to record my narration.  There are times when I lose all the notes on a slide.  Other times, the notes from one slide will move to a different slide.  Random, but very discouraging.  I have learned to print and save the hard copies in case I need to replace the lost notes.

3 Replies
Leslie McKerchie

Hi Lori!

When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. 

If it's only happening in one project, perhaps there is some corruption that can be corrected by starting a new project.

You may be able to resolve PowerPoint file corruption in this manner:

  1. Open a new, blank presentation in PowerPoint.
  2. Go to the Home tab, click the drop-down arrow beside New Slide, and choose Reuse Slides.
  3. In the Reuse Slides panel, click the Browse button and choose Browse File.
  4. Browse to your original PowerPoint file and click Open.
  5. At the bottom of the Reuse Slides panel, mark the box to Keep source formatting.
  6. Right-click the first slide in the Reuse Slides panel and select Insert All Slides.
  7. Save the new presentation and republish.

Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.