Odd window in Browser through LMS

Hi Jill and Welcome to E-Learning Heroes!  The best way to identify whether an issue is Articulate or LMS is to test the content in SCORM Cloud.  If you cannot duplicate the issue, look to your LMS, but if you can duplicate it, please  package your course and submit it to us.

Thank you, Leslie.  It launched without that hyperlink window to the left in the SCORM cloud.  We will pursue the challenge with Cornerstone.  Thanks again

Jill

No problem Jill! Thanks for the update! 

We are changing our LMS to Cornerstone and have run into the same issue. Has anyone found the solution yet?

Thank you.

Ricky Fowler

Hi Ricky!  Jill's issue above was not an issue with Articulate, but with her LMS.  If you'd like to verify where your issue lies, you can test your content in SCORM Cloud as she did. If you cannot duplicate the issue, look to your LMS, but if you can duplicate it, please  package your course and submit it to us. Hope this helps and have a great day!

Hey All!

The March 2014 update to Cornerstone contains a backend option to start SCORM courses with the table of contents hidden.  That should work around the left-hand-column-is-ugly problem.

I'm posting this in several threads to provide exposure, so please forgive the repetition.

Cheers,

Tom

Hi Tom! Thanks for sharing and welcome to E-Learning Heroes

Hi, Tom: We are using Cornerstone too. Where on Cornerstone is the setting to start SCORM courses with the table of contents hidden?

Hi James - We are having the same issue and found this thread. I noticed you didn't get an answer to your question and I needed an answer to that as well. Here's what I found on Cornerstone's client site after doing some digging into their March 2014 release notes:

SCORM TABLE OF CONTENTS CUSTOMIZATION

Display an engaging Table of Contents menu for SCORM 2004 courses.

• With this enhancement, users will be able collapse and expand the Table of Contents menu, navigate between the different levels, and view navigation indications on the menu. Admins will be able to impact the color theme of the Table of Contents by defining the primary color of the Display Preferences.
• Enablement Notes: *Contact CSOD to enable across environments. Once enabled, will display left side of Table of Contents (TOC) menu for SCORM 2004 courses.

SCORM 2004 FORMATTING IMPROVEMENTS

Now all SCORM 2004 courses will display as intended.

• With this enhancement, users who launch SCORM 2004 courses will have a more consistent experience when adjusting the screen and display size.

Keeping my fingers crossed that this solves the problem when publishing Storyline courses to SCORM 2004.

Hi David,

I know this is an old thread but I'm in the same boat (using Cornerstone). Do you recall if that enhancement cost a fee?

It is a bit dated Amy and I'm not sure if David is still subscribed here. You are certainly welcome to reach out to the user directly via the 'Contact Me' option on the user profile if you do not hear back soon.

I'd advise following up with Cornerstone to ask these questions though.

We ran across the same issue today. I sent a incident support request with the following information and the issue was resolved for us within an hour.

"Please see the following link. We have confirmed the TOC with links does not show in SCORM Cloud, just in the LMS."

"Do you have a way to remove this through a back end setting?"

https://community.articulate.com/discussions/articulate-presenter/odd-window-in-browser-through-lm

Hi Kristi,

Happy to hear it was resolved, and I believe this was the case you worked on with Cleo? 

Keep us posted if you run into any other issues or if you determine the issue in your LMS. That tidbit of knowledge may help someone else here in ELH!