Capture Area Wrong
Feb 13, 2019
By
Ryan Irving
I am having trouble with my capture area not lining up. If I pick full screen it records the whole screen but my mouse cursor is a inch off from where it should be when I watch the video. If I pick the function where it just records a window the window auto positions offset from where it should be. If I move it over the correct window it looks fine but when I watch the video it is off. I unplugged my docking station because I thought it was an issue with my multiple displays but this does not help. Thoughts?
2 Replies
Hey Ryan! Thanks for letting us know what's going on. Smart idea to unplug from your docking station, and I'm sorry to hear that didn't help.
I'm going to open a case for you so our Support Engineers can gather more information about your system. Be on the lookout for an email from us soon!
Thanks this corrected the issue
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