I am having issues with Peek. I click on link from my menu and it will not let me see the new record button. I have tried to move it, but it is frozen! Please advise!
I think I'm having the same issue - it's not that the button is missing, it's that the window is placed so far down that the button is cut off. I also can't move the window, so it's stuck there. I have Windows 10 with multiple monitors, and when I unplug the monitors, the window is placed normally. (but still not movable!)
Hi, Terry! Thanks for reaching out and opening a case. I see Gerald recently shared troubleshooting steps with you. Let me know if you have questions about what he sent!
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So sorry to hear the 'New Recording' button is missing, Donna. We can help!
A simple Peek repair should help bring it back. Let me know how it goes! 🤞
I think I'm having the same issue - it's not that the button is missing, it's that the window is placed so far down that the button is cut off. I also can't move the window, so it's stuck there. I have Windows 10 with multiple monitors, and when I unplug the monitors, the window is placed normally. (but still not movable!)
Hi, Terry! Thanks for reaching out and opening a case. I see Gerald recently shared troubleshooting steps with you. Let me know if you have questions about what he sent!
Unfortunately, the troubleshooting suggestions did not work. Also, this would not be an issue if the window was draggable.
Thanks for keeping us up-to-date, Terry. I can see that Gerald is still working with you to get you back in working order.
This would be nothing more than a minor annoyance if the window was draggable.
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