Peek 360 Oct 11, 2019 By Kim Petersen Can i use peek 360 without wanting sound as i keep getting this message... error_msg.PNG
Kim Petersen Author over 4 years ago10/11/19 at 7:46 am (UTC) HI There I did this as well but still get that error message.
Ren Gomez Staff over 4 years ago10/14/19 at 5:51 pm (UTC) Hi Kim, Sorry to hear that the error message keeps popping up! Do you have an external microphone that you can disconnect while trying to use Peek 360 and see if it helps? A Peek 360 repair might also be handy in this situation, but if none of the above helps, feel free to reach out to our support engineers and they can dig a little further into your setup.
3 Replies
Hi Kim
I do this before recording
HI There
I did this as well but still get that error message.
Hi Kim,
Sorry to hear that the error message keeps popping up! Do you have an external microphone that you can disconnect while trying to use Peek 360 and see if it helps?
A Peek 360 repair might also be handy in this situation, but if none of the above helps, feel free to reach out to our support engineers and they can dig a little further into your setup.
This discussion is closed. You can start a new discussion or contact Articulate Support.