Peek Issues

Hello I'm a new user of the Articulate software Peek and have instantly experienced the sound issues mentioned on this discussion board. I have updated the Articulate 360 in hopes to cure the sound recording playback issue. With no success, I am at a intersection as to which software to use in place of Peek. I'm creating e-Learning videos for online training  purposes. I was instructed to use Peek to create the series, and sending it on to someone else for editing. The gentleman doing the editing is the one who recommend Peek and has informed me to reach out for help...Help!       

Hi Robert, you came to the right place for help!

My colleague, Christopher, recently reached out to you requesting a copy of your Peek video. Let me know if you have any questions about how to send that video to us!

This is still going on?

Hey there, Michael.  We released a fix that solved most folks' issues with the playback in Peek.  There were still some outlier cases with specific issues.  I see that you were last working with Bret from our senior support team.  Are you still experiencing trouble with your Peek recordings?

Good morning,

They have resolved the issue. Peek requires a processor at I5 or higher. Mine is a I3.

In your service,

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Jonathan Newman
Supervisor, Online Learning
Polk County Public Schools
863.647.4244, Ext. 499

"Education without values, as useful as it is, seems rather to make man a more clever devil."
~ C S Lewis

Thanks for letting us know the solution, Jonathan! 

By the way, replying via email includes your signature with contact information in the public forum.  Feel free to edit your reply here.