Player tabs
Oct 15, 2012
Hi,
I have been using the same 3 player tabs across all my presentations for the course I am currently writing.
I have not had any problems until now. In this current presentation if i click on a tab it opens the same one regardless of the name. I have deleted and redone them, checked them all before publishing and it keeps happening. After deletign and reloading them it was a different tab that was repeated.
It is sooooo frustrating.
Any suggestions?
Cheers
7 Replies
Hey Ruth, this sounds like something you should submit to our support team so that they can investigate. Would you mind creating an Articulate package of your course, and then upload the zip file via a support case? You can create a case here: http://www.articulate.com/support/contact/submit.php and after you click "Send Request" there will be an option to attach your zip file. Thanks!
Hi Jeanette, I'm having the same issue as Ruth. Would it be possible to publish the solution on the forum please? Many thanks!
Hi Helena! It doesn't appear that Ruth ever submitted a case for her issue, so I have no update/resolution to provide. Can you provide some details as to what's going on with you so that we can try to assist you?
Thanks Leslie. I just deleted and reloaded my tabs (for about the fifth time), and now they are functioning correctly. The gremlins are playing with my mind! But hey, it's working.
Well, glad to hear that it's working for you Helena. Thanks for the update and just let us know if you need anything further.
Sorry I didn't submit the package, but as Helena found, persistence is the key. I just kept deleting and reloading and they eventually worked.
No problem Ruth! Thanks for the update though, that in itself is very helpful.
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