Replay issue on navigating to previous screen on iPad.
Jul 09, 2013
Hello Team Articulate,
While testing a course on iPad [story_html5.html] we noticed that on navigating ahead by clicking the NEXT button and then navigating back to the PREVious screen, the audio and screen is not resetting – and this is not consistent.
At times the previous screen resets [replays] and at times it plays from where the learner skipped the screen to move ahead earlier. This issue is there if we test story_html5.html on PC as well.
All 3 options to set revisit – Resume saved state/Reset to initial state/Automatically decide – are giving same result with story_html5.html.
But story.html do not have this issue on both PC and iPad [using Articulate Player].
I am attaching a sample with this note. Please advise us whether this issue can be resolved and if yes, how.
Thank you
asish
3 Replies
Hi Asish -
Can you verify you're working with Storyline Update 3? While not the same, it sounds a bit like the pause base layer issue playback that was resolved in update 3: http://www.articulate.com/support/kb_article.php?product=st1&id=8c5x6x3ro861
Please let us know if you're already running update 3, ok?
HI David
We are using latest updated storyline version(version 3). "Reset to initial state " option is not working properly in html5 output. issue is not only in the project what we are working. its kind of a global bug. is any way we can fix this issue ?. please don't tell us to wait till next update. we need a quick solution and can you connect up with peter , there are many issues that i have already discussed with him but no updates .
Hello David,
Thank you for the support. We are using Storyline Update 3.
story.html is working fine on both PC and iPad.
story_html5.html is throwing the bug - of not replaying the screen consistently from the beginning on clicking the previous button.
Please guide us on this. We have another query on the Menu functionality; i am posting another note - requesting your guidance on that aspect as well.
best regards,
asish
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