Hi. What does it mean when the following message pops up in the middle of a course? I was clicking on the next button when it appeared. I have republished 3 times and it is still there. There is just a regular slide on the page before and an Engage slide on the next page. I haven't touched those pages and it worked fine on a previous publish.
Hi Wendy. Thanks for sharing your link. Yes, we are having the same problem. It's very odd because it worked yesterday and it wasn't until I republished (and didn't touch that page) that the message popped up. I'll let you know if I figure anything out. Thanks.
Hi Wendy. I cleared the cookies and temp internet files from my internet and then I was able to view the course without that resume box appearing. So apparently the message appeared by mistake and when I republished, it disappeared. But it was hung up in my cache and that's why I kept seeing that message. Hope you get yours working!
What Engage interaction(s) do you have in your presentation? List all and in order please. If you are using one of the Community Interactions built with the SDK, you might nee to contact the developer for that interaction.
7 Replies
Hi Jan,
I am experiencing the same issue and it happens right before one of my Engage interactions. See my post about this here: http://community.articulate.com/forums/p/4601/25011.aspx#25011
Please keep us posted if you can figure this one out. I've been dealing with this for the past three days and still no resolution.
Hi Wendy. Thanks for sharing your link. Yes, we are having the same problem. It's very odd because it worked yesterday and it wasn't until I republished (and didn't touch that page) that the message popped up. I'll let you know if I figure anything out. Thanks.
Hi Wendy. I cleared the cookies and temp internet files from my internet and then I was able to view the course without that resume box appearing. So apparently the message appeared by mistake and when I republished, it disappeared. But it was hung up in my cache and that's why I kept seeing that message. Hope you get yours working!
Hi Jan,
The resume message that you're seeing looks like it's coming from a custom Engage interaction. Are you using a custom or a community interaction?
Wendy or Jan,
What Engage interaction(s) do you have in your presentation? List all and in order please. If you are using one of the Community Interactions built with the SDK, you might nee to contact the developer for that interaction.
Hi Jan, glad you got it working. Unfortunately, clearing the internet temp files and cookies didn't work for me.
Brian/David- It's a Labeled Graphic interaction. Not custom or Community interaction. Working on getting the project file over to you ASAP.
If you don't want an Engage interaction to resume, you can disable that feature:
http://community.articulate.com/tutorials/products/allowing-learners-to-pick-up-where-they-left-off-in-your-interaction.aspx
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