360 Review keeps freezing?

I am having issues with Review 360, if the slide consists of a video, it plays the beginning then freezes, the timeline continues to the end of the slide but the video won't continue. 

once the timeline reaches the end it continues to the next slide. 

 

Is anyone else having this problem and does anyone have a solution?

 

Thanks 

7 Replies
Ashley Terwilliger

Hi Jamie and Jenda,

We experienced a brief outage on Review 360 yesterday, and you'll see that noted on the Articulate Status page. You can also subscribe there for notifications of any outages. 

If you're still having trouble accessing videos and courses in Review 360, please connect with our Support Team so that we can take a look at your specific courses and account.