360 Review - Sharing a review with other team members so they can access the comments as well

I have other peers in my team that have Articulate Review 360 licenses as well. However, if I publish something to 360 Review they don't have access to see the comments from others - only I can access the feedback and view the materials under my account. 

Is there a way that my whole team can access my published 360 Reviews as well as the feedback so it's not just me seeing the feedback and material?

20 Replies
Alyssa Gomez

Hi Rebecca,

When you publish content to Articulate Review, the content will be stored in your personal Articulate Review account.

By clicking the 'Share' tab, you can copy and send the sharable link to the folks on your team. With that link, they will be able to view the content and comments in Articulate Review. 

gg person

I had them clear the cache first thing, I also resent the links and ensured that the password was correct. I am pretty sure that the issue is not on this side due to the behavior of the email pop up. It just kept popping up. This problem is on the Articulate Review side not our side.

I noticed that I cannot access the review using the links I sent as a reviewer. In the past I could do this to ensure the link worked correctly from a reviewer perspective. Articulate Review makes me log in as a developer. I don't like this, I should be able to look at as a reviewer does in order to better pin point the problem.

Best regards,

Glenda Person
Computer Based Training Specialist
FHO Training
Duke Energy Progress
5705 Training Ave
New Hill, NC, 27562
Mail code:TTF2
919.698.5486 mobile

Lauren Connelly

Hi Glenda!

There are two settings that I would suggest looking into if your reviewers can't comment on a project.

First is the setting under "Share" which is where you are likely grabbing the Review link. You have the choice to allow only reviewers who have an Articulate ID. If you have this box checked, then others wouldn't be able to review unless they logged in first.

Secondly, I would look at the "Disable Comments" setting. You have the choice to allow reviews to look at the content without adding comments. I'd make sure the setting isn't active.

Lastly, if you view the course in an Incognito window without logging in, that will give you an idea of what the reviewers are seeing on their end.

Let me know if you have any questions!

gg person

Since this happened to a reviewer I can only show you what I see and what I see is that all the settings were correct on my side. Sorry, I am very busy and can take no more time over this. All I ask is that instead of thinking the issue lies with my set up look at the set up on your side of the fence, as I am pretty sure that is where the issue lies.

Best regards,

Glenda Person
Computer Based Training Specialist

Leslie McKerchie

Hi Glenda, 

Any chance that your reviewers have an Articulate 360 account? If so, they will be prompted to log in, even if you choose to allow comments without an Articulate ID.

I see that Lauren reached out to you in a support case as well, so feel free to respond there and share your link with us privately and any additional information from your reviewers such as a specific browser causing the issue or if they are able to sign in and comment with their Articulate ID.

Lauren Connelly

Hi Amy!

If your reviewers are prompted to sign in or create an Articulate ID, there is a good chance they already have an account. This could be a current subscription or a past free trial. 

I would confirm with your reviewers to make sure they don't already have an active or past subscription with the same email.

gg person

If this were the case it would occur with any of the reviews they have access to, and it doesn't so this is not the issue. Please consider it closed as none of us here now have time to deal with it-lots of work to do before holidays, and vacations hit.

Best regards,

Glenda Person
Computer Based Training Specialist