So sorry to hear about this. I haven't seen similar reports, and we're eager to jump in to help!
You did the right thing by connecting with our Support Engineers — they're reviewing your notes to determine the next best steps and will be sending a follow-up email shortly!
Thanks. I submitted another ticket for my other account but I put rick@labratlearning.com as my email. It should be rick@maranta.ca. Both seem to have all content gone except a few old uploads.
3 Replies
Good morning, Rick!
So sorry to hear about this. I haven't seen similar reports, and we're eager to jump in to help!
You did the right thing by connecting with our Support Engineers — they're reviewing your notes to determine the next best steps and will be sending a follow-up email shortly!
Thanks. I submitted another ticket for my other account but I put rick@labratlearning.com as my email. It should be rick@maranta.ca. Both seem to have all content gone except a few old uploads.
Take care
Rick
Thank you for the extra details, Rick. Much appreciated!
I shared your latest update with my teammate, Peter, who is on the case.
By the way, you can click here to edit out both emails from the public eye if you'd like!
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