articulate review 360

Sep 27, 2018

Dear Heroes,

I reported all the comments of my module using articulate review but some of them disappeared as I lost my Internet connection several times.

Do you know how to retrieve the lost comments ?

 

Thanks for your help

 

Jessica

 

1 Reply
Ashley Terwilliger-Pollard

Oh no, Jessica! I'm sorry to hear that your internet dropped and you lost comments. If you hadn't pressed enter to submit the comment it wasn't yet saved to your Review course, and there isn't a way for us to track them down. 

If you feel like the comments were submitted but are now missing after the internet dropped, can you reach out to our Support Team and share your Articulate ID and course title? They'll work with you to take a look at our logs and see if we can track down those comments. 

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