I'm not seeing my own comments emailed to me nor am I getting emails when Others enter comments. So that is working as designed
Is there any way to stop my replies from being emailed to Others?
I do not want anyone to receive any email when I add a comment or reply...not until I am ready for them to review an updated version.
The pain point is that I start getting individual emails filling my Inbox before I am even done with incorporating their comments. They just forward the auto-email email back to me with their answer/feedback.
So then I have to work out of both Articulate Review and email.
I'm sure you'll suggest that I tell my IDs to enter all feedback into Articulate Review but they won't. They will decide it's way easier to just email me.
The Mute Project description is misleading because it does say "all notifications" when you select Mute Project: Mute all notifications for this project.
Is there any workaround to prevent notifications from going out entirely?
Who is the author of this course? Whoever published it to Review will always receive an email with the comments unless they decided to turn it off using the Mute functionality.
The only option you could enable that would stop all notifications is to disable the commenting feature within Review. If they are only going to respond to you via email, you could share that with your reviewers and ask them to respond via email.
You could also look at changing the frequency of the email notifications so that you could take a look at the comments when you're free to do so. Here's more details on how to do that.
I am the Author. I get zero emails which is perfect.
I wish MY replies to a Stakeholder's comment would not generate an auto-email to the Stakeholder.
And there is no way I'm leaving Articulate Review to work out of Outlook; that's one of the things I love about Art Rev! I just work with lazy people.
I suppose I can create a new comment to reference the Stakeholder's an existing comment. No emails go out on that...or preference every Reply with "Don't you DARE use Outlook to response to this! Go back into Art Rev and reply to my reply you lazy bum!"...something like that
Sometimes their feedback is bonkers and make no sense. So I make an internal note to myself to gather more information on that particular feedback/slide. And then I continue to the next piece of feedback/slide.
I'd love a Feature Request that allows the Developer/Author the ability to make an internal note to themselves that no one else sees or gets an email about.
5 Replies
Hi Katie,
The "mute comments" are specific to you receiving emails, so others who had commented would still be seeing emails.
If you're still seeing emails of your own comments or the comments of others let me know and we can look into your account!
I'm not seeing my own comments emailed to me nor am I getting emails when Others enter comments. So that is working as designed
Is there any way to stop my replies from being emailed to Others?
I do not want anyone to receive any email when I add a comment or reply...not until I am ready for them to review an updated version.
The pain point is that I start getting individual emails filling my Inbox before I am even done with incorporating their comments. They just forward the auto-email email back to me with their answer/feedback.
So then I have to work out of both Articulate Review and email.
I'm sure you'll suggest that I tell my IDs to enter all feedback into Articulate Review but they won't. They will decide it's way easier to just email me.
The Mute Project description is misleading because it does say "all notifications" when you select Mute Project: Mute all notifications for this project.
Is there any workaround to prevent notifications from going out entirely?
Thanks!
K
Hi Katie,
Who is the author of this course? Whoever published it to Review will always receive an email with the comments unless they decided to turn it off using the Mute functionality.
The only option you could enable that would stop all notifications is to disable the commenting feature within Review. If they are only going to respond to you via email, you could share that with your reviewers and ask them to respond via email.
You could also look at changing the frequency of the email notifications so that you could take a look at the comments when you're free to do so. Here's more details on how to do that.
I am the Author. I get zero emails which is perfect.
I wish MY replies to a Stakeholder's comment would not generate an auto-email to the Stakeholder.
And there is no way I'm leaving Articulate Review to work out of Outlook; that's one of the things I love about Art Rev! I just work with lazy people.
I suppose I can create a new comment to reference the Stakeholder's an existing comment. No emails go out on that...or preference every Reply with "Don't you DARE use Outlook to response to this! Go back into Art Rev and reply to my reply you lazy bum!"...something like that
Sometimes their feedback is bonkers and make no sense. So I make an internal note to myself to gather more information on that particular feedback/slide. And then I continue to the next piece of feedback/slide.
I'd love a Feature Request that allows the Developer/Author the ability to make an internal note to themselves that no one else sees or gets an email about.
Thanks for your help and info.
K
Katie,
If you add that comment to your Review courses, you'll be my absolute Hero.
I'm happy to share the idea and feature request with my team, and I'll keep you posted on that here.
In the meantime, good luck with the lazy folks. 🙃
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