Articulate Review has been working great for me but today, when I published a storyline, the AR version was missing some content (videos, lines and shapes) when I went to review it (luckily before sending it to reviewers). I tried to re-publish again (and previewed it again) but things are still missing.
Thanks for your reply! My storyline is saves on my local hard drive, its not happened before and I am using IE to view. Attached is my .story and the Organizational Hierarchy is where thing seem to break down. Its the org chart lines that are missing. Let me know your thoughts. Thanks!
Thanks for sharing your file with me. I published it to Articulate Review and viewed the link in Internet Explorer 11.850.15063. In that browser, I was able to see the lines in the org chart.
6 Replies
Hey Sylvia, so glad you reached out about this! I can help you figure this out, and I have a couple of questions to start:
Also, if you could share the unpublished file with me, that would be really helpful. I'll be standing by!
Hi Alyssa,
Thanks for your reply! My storyline is saves on my local hard drive, its not happened before and I am using IE to view. Attached is my .story and the Organizational Hierarchy is where thing seem to break down. Its the org chart lines that are missing. Let me know your thoughts. Thanks!
Hi Alyssa - You still out there? Can you assist still? Thanks!
Hi Sylvia!
Thanks for sharing your file with me. I published it to Articulate Review and viewed the link in Internet Explorer 11.850.15063. In that browser, I was able to see the lines in the org chart.
Would you mind testing this link in Internet Explorer and letting me know if you can see the org chart lines on your end?
Hi Alyssa! Thanks for your reply and yes! I can see the lines!
I just published again (like the 4th time now) and I can see the lines on my published version too! Thank you, thank you! Have a fabulous day!
Yay! 🎉 So glad it's working for you now. Thanks for letting me know, Sylvia!
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