3 Replies
Maria Costa-Stienstra

Hi, Mike.

Thank you for reaching out! 

Let me ask you a few questions to help narrow down the issue:

  • When you say the audio is delayed, do you mean it's out-of-sync with a video or animations on the slide, or that it takes a while for it to start? 
  • Does it work as expected when you publish to other formats, such as web?
  • Does this happen when using a specific browser?

Looking forward to your answers so we can continue troubleshooting. 

Leslie McKerchie

Thanks, Mike.

I'd like you to share your project file privately with our support engineers to investigate what's happening with your permission. It will be deleted when troubleshooting is complete.

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