I have several zipped packages that I need to review in Review 360. They are under the 5GB requirement. When trying to uploaded, I received this message:
"Sorry, the file you selected is not a supported file type."
I trying to upload a zip file. Does this not work? Can you only upload videos?
When you published your .zip file, did you choose the option to Publish locally for manual upload?
Take a look at the step-by-step instructions here, and if you're still having trouble uploading to Review 360 with those instructions, I recommend opening a support case with our engineers.
I have a scorm package from a vendor that was created in Rise, which now needs some small changes made to it. To be honest mainly it is just changing the word "goal" to "objective".
What would be the best way to go about doing this?
Hello I have a similar issue, SCORM generated externally. I have tested the zip file in on SCORM Cloud and it works fine but still receive the same error as the OP stated when loading to Review 360
The manual upload in Review 360 works for Storyline files published locally as .zip files and for video-based file types. It does not support the upload of SCORM files, even if that SCORM file is in .zip format.
7 Replies
Hi, Amy.
Thank you for reaching out!
When you published your .zip file, did you choose the option to Publish locally for manual upload?
Take a look at the step-by-step instructions here, and if you're still having trouble uploading to Review 360 with those instructions, I recommend opening a support case with our engineers.
That’s the difference.
These are files from a vendor that we need to test first before loading them to our LMS.
I'll find another work around.
Thanks!
Hi, Amy.
If they were published for LMS, then you can use SCORM Cloud to test them. Check out this step-by-step article!
Hi,
I have a scorm package from a vendor that was created in Rise, which now needs some small changes made to it. To be honest mainly it is just changing the word "goal" to "objective".
What would be the best way to go about doing this?
Hello Babar, and welcome to E-Learning Heroes. 😊
The project will need to be updated within Rise 360 and then republished/re-uploaded with the updated changes.
This documentation explains the process the vendor can take if they wish to send you a copy of the course:
Rise 360: How to Send a Copy of a Course to Other Authors
Hello I have a similar issue, SCORM generated externally. I have tested the zip file in on SCORM Cloud and it works fine but still receive the same error as the OP stated when loading to Review 360
Hi KE!
The manual upload in Review 360 works for Storyline files published locally as .zip files and for video-based file types. It does not support the upload of SCORM files, even if that SCORM file is in .zip format.