Andy - do you mean custom fonts that you see while you're working in Storyline? If so, yes, definitely. Let us know more if you're having a problem. Perhaps you can record a Peek of the issue or at least show us some screenshots. Thanks!
Thanks Andy for the update and glad to hear it's working now! If you run into the issue again, please don't hesitate to reach out here and include any screenshots or examples you can. You can also reach our Support Engineers 24/7 by submitting a case at the form here.
I ran into this issue today when a customer reviewed their production in Review 360. The custom font we've used works fine in all our browsers. But when the customer views the course in Explorer it seems to block the embedded font.
Is there any way to work around this or do we have to accept that the customer's IT environment is blocking embedded fonts?
Hello Lärbyrån, sorry you're hitting this snag! I'd like to have our team test your Review link so we can narrow down whether the IT environment is the culprit, or if it's something else entirely.
Can you send the Review link to our team by clicking here?
5 Replies
Andy - do you mean custom fonts that you see while you're working in Storyline? If so, yes, definitely. Let us know more if you're having a problem. Perhaps you can record a Peek of the issue or at least show us some screenshots. Thanks!
Ah, fonts seem to be working ok now. They were not working before but look all ok now. Thanks
Thanks Andy for the update and glad to hear it's working now! If you run into the issue again, please don't hesitate to reach out here and include any screenshots or examples you can. You can also reach our Support Engineers 24/7 by submitting a case at the form here.
I ran into this issue today when a customer reviewed their production in Review 360. The custom font we've used works fine in all our browsers. But when the customer views the course in Explorer it seems to block the embedded font.
Is there any way to work around this or do we have to accept that the customer's IT environment is blocking embedded fonts?
Hello Lärbyrån, sorry you're hitting this snag! I'd like to have our team test your Review link so we can narrow down whether the IT environment is the culprit, or if it's something else entirely.
Can you send the Review link to our team by clicking here?
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