Error Loading PDF in Review 360

Aug 19, 2019


I used Web Object + HTML with <object> tag to display pdf in a Storyline slide. With that said, I found this cache issue with Review 360 where it will hold on to previous html and pdf of the same names even though they have been updated. For example, I received the "Error loading PDF" warning even though I have updated the HTML to load a new pdf. See the screenshot below. Any advice? 

11 Replies
Leslie McKerchie

Hello Marie-Pierre,

Thanks for reaching out and letting us know that you are running into an issue as well.

  • Are the PDF files that you added to your Storyline course on your local drive?
  • Are you viewing the published output as your learner would when getting this blank screen?

We do not support the modification of published output, but I know others have used this approach as well.

This discussion is closed. You can start a new discussion or contact Articulate Support.