File not publishing in Review

Jun 13, 2018

Hello,

I have several Studio 360 files that I want to publish to Review. All of them published fine except one. It keeps getting hung up about 3/4 of the way through the process and then freezes. The file is no larger than the others, about 4600 KB, so I don't think that is a problem. It must have some sort of glitch in it. Any ideas for how to figure out the problem and resolve the issue?

Thanks,
Nina

1 Reply
Alyssa Gomez

Hi Nina,

Sorry you're getting stuck in the publishing process! I wonder if there's something corrupt on one of your slides that causing the hold-up. 

If you don't mind sharing your file with us, we can help you look for it! I can be like trying to find a needle in a haystack, so the more eyes we can get on it, the better. 😊

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