Gifs, Slider, and Frustration OH MY!

Apr 21, 2021

Have been working on this for several hours and can't figure out what's wrong.  I have created 5 gifs, inserted them into a SL.  They are supposed to animate onto the slide in conjunction with a slider.  When I preview it in SL it works GREAT!  When I publish to 360 Review none of the gifs animate.  Any ideas?

Loom video of how it looks in preview:
https://www.loom.com/share/1022a82d6d054d89bdf30579d7ed612c

Published to 360 where none of the gifs will animate even when I published on the highest possible custom quality  (video quality 9, audio bitrate 160kpbs, 100% image quality)
https://360.articulate.com/review/content/122327b3-e8ce-45c0-8cee-d1e10d49410f/review

6 Replies
Maria Costa-Stienstra

Hi, Abby.

Thank you for reaching out and sharing your project link! I have to say this is one of the coolest examples of using the slider that I've seen. Fantastic idea and execution!

I went ahead and opened a support case on your behalf with our engineers. You should hear from them soon via e-mail.

Kelly Auner

Hi, Abby!

I have great news to share! We no longer see this issue when using our latest version of Storyline 360 (Build 3.72.29699.0).

To make sure your software is up-to-date, please launch the Articulate 360 desktop app on your computer and select the Update button next to Storyline 360. I've included our step-by-step instructions here!