I have a curriculum of 20 or so courses, many of them similarly named. Storyline consistently gets them mixed up and asks if I want to "publish a new version of an existing item" and lists the wrong course. It doesn't matter if I select the correct course, it will publish the course under the wrong title. This is wreaking havoc on my review process. Any ideas/help?
I'm starting a support case for you so that our team can reach out to dig into this oddity further! Stay tuned for an email from Support@articulate.com.
I see my colleague Jose sent you an email Friday evening - let me know if you didn't get that! Any details you can share with him via email will help us determine what's going on here.
One of our users is experiencing the same problem as listed above. Are you able to let me know if this issue is being looked at or am I best to log a support case for this.
Due to the odd nature of this issue, I am going to open a Support Case for you. Any additional information, screenshots, or screen recordings you can share would help out a lot! Be on the lookout for an email from Articulate Support.
6 Replies
I'd be happy to provide source file to a private link if someone in Support could assist...
Hi Doug,
I'm starting a support case for you so that our team can reach out to dig into this oddity further! Stay tuned for an email from Support@articulate.com.
To add to this, Review 360 is publishing multiple courses for me with the exact same title.
Hi Doug,
I see my colleague Jose sent you an email Friday evening - let me know if you didn't get that! Any details you can share with him via email will help us determine what's going on here.
Hi Ashley,
One of our users is experiencing the same problem as listed above. Are you able to let me know if this issue is being looked at or am I best to log a support case for this.
Hi Sandy,
Due to the odd nature of this issue, I am going to open a Support Case for you. Any additional information, screenshots, or screen recordings you can share would help out a lot! Be on the lookout for an email from Articulate Support.
This discussion is closed. You can start a new discussion or contact Articulate Support.