I am having issues with publishing a course to Review. I keep getting the following message:
"The specified path, file name, or both are too long. The fully qualified file name must be less that 260 characters, and the director name must be less that 248 characters."
I've resaved the course to my local drive. I've renamed it. Tried to republish several ways and I keep getting the same error message.
Thank you for reaching out and for sharing your .story file!
I noticed you mentioned publishing to LMS on your title, but Review in your post. Are you getting the same error when publishing to both options?
I was able to publish your file to Review 360 (you can take a look here) and to LMS without issues, so let me ask you a few questions to try to narrow down the problem:
Are you publishing the file to your local drive?
When publishing, can you change the title to something shorter?
If the problem persists after the steps above, I'd recommend connecting with one of our support engineers through a case.
Publishing it to my local drive seemed to work. I had no issues publishing to Review 360, only when I tried publishing to LMS. Once I published to my local drive, it worked fine. Thank you for your help!
3 Replies
Hello, Joshua.
Thank you for reaching out and for sharing your .story file!
I noticed you mentioned publishing to LMS on your title, but Review in your post. Are you getting the same error when publishing to both options?
I was able to publish your file to Review 360 (you can take a look here) and to LMS without issues, so let me ask you a few questions to try to narrow down the problem:
If the problem persists after the steps above, I'd recommend connecting with one of our support engineers through a case.
Let me know if this works!
Hello, Maria,
Publishing it to my local drive seemed to work. I had no issues publishing to Review 360, only when I tried publishing to LMS. Once I published to my local drive, it worked fine. Thank you for your help!
Hi, Joshua.
Thank you for taking the time to let me know it worked!
I'll delete the published version from my Review 360 for privacy.
Let us know if you have additional questions!