Internal/External Review Links
May 06, 2019
By
Developer 2
Hi All,
Just wondering if I'm missing something here. As it stands, when we do our internal QA of a course we publish an Internal Review link that is only sent out to our internal team. Once we have all the bugs sorted we then publish an External Review link to send to the client. We of course do this so the client isn't hounded by unending emails while we sort things out, and we're not bothered by them commenting on items not yet completely resolved. Is this currently the best solution?
I would love to be able to have a single link for both internal and external, but be able to specify which version is for external viewing.
5 Replies
Hey, Nathan! It sounds like you've got a good process going, and I'm curious to hear how other folks in the community handle the stakeholder review workflow.
You mentioned you'd prefer to use a single link. Would this process work for your team?
Keep in mind that external stakeholders will only receive email notifications for a project when other reviewers reply to their comments or @mention them. They can also mute the project if they prefer not to receive any emails.
Let me know what you think!
The problem comes when we go to address any items the client then brings up. We may need to perform some iterative publishes to work out the kinks and we have no way of preventing the client from commenting on any future outputs once they have been given access to a link.
Hi, Nathan. Thanks for this additional context!
With your insight in mind, could this flow work for you and your team? :
More on disable and re-enable-ing comments here. It's a bit of toggling, but I'm curious to hear your thoughts as well as the community's!
Unfortunately that does not solve my issue. The problem really comes from not being able to have any control over what content reviewers can see, and when. I can't disable comments from, or notifications to, specific users who may be accessing the link. Even being able to select a specific version as public, and being able to approve certain users to view all versions, would solve this issue.
Thanks for sharing your ideas of how we can make Review 360 even better, Nathan. Feedback from our customers helps us to continue improving our products! I'll be sure your ideas get into the right hands.
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