Login issues with Articulate Review on remote access

Mar 17, 2020

By remote access, I mean, that my laptop is not connected to office's wifi or internet connection. I face login issues with the same for Review 360. 

1 Reply
Katie Riggio

Hi there, Pratibha!

So sorry you hit this speed bump. I'd love to help, and it sounds like you're headed in the right direction with thinking about your internet environment.

  • Does a specific error message appear when you try to access Review 360?
  • Web apps—Rise 360, Review 360, Content Library 360, and Articulate 360 Training—require an active internet connection. Is it possible to connect to the internet on the remote access and try again?
  • If you have firewalls, could you and your IT team review this article? It covers what needs to be open to access all things Articulate 360.

We'll look at our next steps from there!