What authoring tool are you using to publish the content? There are some scenarios in Presenter 360 that can result in lost audio: This article covers each one with solutions to try.
What browser(s) are you using to view the output?
Are you comfortable with sharing your source file for testing? That way, I can publish the course on my end and test it in a similar environment!
1 Reply
Greetings, Dr. Mitra!
A few questions to gather key details:
We'll explore further from there!
This discussion is closed. You can start a new discussion or contact Articulate Support.