I'm wondering if there is a way to manage the email notifications that I receive every time a comment is made on a course in Review? I love seeing all the feedback but I don't love all the email notifications.
I just added a mail filter in my gmail account which will do for now, but it would be great if there was a way to consolidate these notifications. Example: By day, by week, etc. Can Review do this?
I'm glad you're loving getting feedback through Review, and it sounds like you've got some active SMEs, which makes for a lot of emails! Luckily we're working on an Email Digest feature, and it's expected to be rolled out in Q1 '17. So in the interim it sounds like the Gmail filters may tide you over and once we've got that feature in place you'll have it right away! We'll be sure to update the Articulate Review version history and we provide updates in ELH posts or replies as well.
I have the same problem and am glad to hear it is being addressed. I guess adding the filter to my email is a good temporary solution; however, the updated fix to this solution will be greatly anticipated!!! :)
I would love it if there were a feature to turn off this function entirely. I'm currently swamped with emails. One of my collaborators made seven comments on one project, and I got seven emails. I needed zero emails, as I can just go to Review myself and see them. It's really overwhelming.
I totally understand the emails with comments taking over your inbox - not to worry, our team is hard at work on a feature that would allow you to choose an "email digest" of comments or the ability to turn them off completely. It's slated for release during this quarter, so we'll keep you posted once that goes live, and you'll see it in Review right away!
I can't wait for this feature. I'm just testing 360 at the moment, with myself and just one collaborator commenting on one module - and the sound of my phone pinging is already driving me loopy! In real life, with six or more people commenting on nine separate modules, I would be snowed under with emails!
Just an update that we've implemented the feature in Articulate Review to change how frequently you're getting emails about comments on your courses. You can see this feature detailed here.
Hi there, I changed my notifications to daily and thought this would mean my emails to SME's would be sent daily. But it would seem that this applies only to my receiving notifications. In which case each SME needs to change their own notification settings? Is that correct?
You're spot on - notifications are user specific, so your SMEs would need to change their settings as well. You can send them the steps in this article to help them change the notifications!
Thanks Ashley. Not sure if it just me, but the wording in Notification settings suggests that it is managing your emails being sent not received. See attached image. May warrant a change of wording?
In addition to this new feature, is it possible for the reviewing stakeholder (who do not have/need an Articulate account) to adjust their notification settings? I can't find it and she wasn't too fond to receive emails for every reply I'd sent her.
I think the Review functionality is excellent in a306, but the emails are a deal breaker for my customer. My Subject Matter Experts barely have time to review my courses, let alone set up an Articulate Account and adjust their notification settings. I think having the course 'owner' (author/developer) control the notification options for all users/reviewers would be a better option. In my opinion, 'opt in' would be preferred to the current 'opt out' option.
That's really helpful feedback, Chris, and I definitely understand where you're coming from. Thanks for chiming in! I'll pass that on to our development team for you.
This thread is a little old, so I’m just checking in to see if there has been any change in the ability to turn off email notifications for SMEs who don’t have Articulate accounts, and are drowning in emails. All of the advice I have found starts off with “Log in to your account” which doesn’t apply for these folks.
We love Review, but also don’t want to annoy our SMEs.
By default, SMEs will receive email notifications for Articulate Review comments that mention their @name as well as replies to comments that they made.
However, they can quickly create an Articulate ID by clicking the blue Sign In button at the top-right of the screen, then clicking Create an Account. Once they set up their email address and a password, they can then adjust Project Notification settings.
35 Replies
I just added a mail filter in my gmail account which will do for now, but it would be great if there was a way to consolidate these notifications. Example: By day, by week, etc. Can Review do this?
Hi Lesley,
I'm glad you're loving getting feedback through Review, and it sounds like you've got some active SMEs, which makes for a lot of emails! Luckily we're working on an Email Digest feature, and it's expected to be rolled out in Q1 '17. So in the interim it sounds like the Gmail filters may tide you over and once we've got that feature in place you'll have it right away! We'll be sure to update the Articulate Review version history and we provide updates in ELH posts or replies as well.
Thank you Ashley! I'll keep an eye out for this feature.
I have the same problem and am glad to hear it is being addressed. I guess adding the filter to my email is a good temporary solution; however, the updated fix to this solution will be greatly anticipated!!! :)
Similar to filters, in the meantime I just created an Outlook rule to move the notifications to a folder.
I would love it if there were a feature to turn off this function entirely. I'm currently swamped with emails. One of my collaborators made seven comments on one project, and I got seven emails. I needed zero emails, as I can just go to Review myself and see them. It's really overwhelming.
Hey Valorie,
I totally understand the emails with comments taking over your inbox - not to worry, our team is hard at work on a feature that would allow you to choose an "email digest" of comments or the ability to turn them off completely. It's slated for release during this quarter, so we'll keep you posted once that goes live, and you'll see it in Review right away!
Hi,
I can't wait for this feature. I'm just testing 360 at the moment, with myself and just one collaborator commenting on one module - and the sound of my phone pinging is already driving me loopy! In real life, with six or more people commenting on nine separate modules, I would be snowed under with emails!
Hey Chris - I've been testing the feature and it's really great. Hang tight, it's coming soon.
Thanks Adam! (You should have heard the ironic cursing here when you replied and my phone went "ping"...) :-D
Hi all,
Just an update that we've implemented the feature in Articulate Review to change how frequently you're getting emails about comments on your courses. You can see this feature detailed here.
Thank you!
Wonderful - thank you!!!
Hi there, I changed my notifications to daily and thought this would mean my emails to SME's would be sent daily. But it would seem that this applies only to my receiving notifications. In which case each SME needs to change their own notification settings? Is that correct?
Hi Frances,
You're spot on - notifications are user specific, so your SMEs would need to change their settings as well. You can send them the steps in this article to help them change the notifications!
Thanks Ashley. Not sure if it just me, but the wording in Notification settings suggests that it is managing your emails being sent not received. See attached image. May warrant a change of wording?
In addition to this new feature, is it possible for the reviewing stakeholder (who do not have/need an Articulate account) to adjust their notification settings? I can't find it and she wasn't too fond to receive emails for every reply I'd sent her.
Hi Liesbeth, and welcome to E-Learning Heroes!
Reviewers can comment without an account, but they'll need to create an Articulate ID in order to change the frequency of email notifications.
Please let us know if you need anything else, and thanks for trying Articulate Review!
Hi all,
I think the Review functionality is excellent in a306, but the emails are a deal breaker for my customer. My Subject Matter Experts barely have time to review my courses, let alone set up an Articulate Account and adjust their notification settings. I think having the course 'owner' (author/developer) control the notification options for all users/reviewers would be a better option. In my opinion, 'opt in' would be preferred to the current 'opt out' option.
That's really helpful feedback, Chris, and I definitely understand where you're coming from. Thanks for chiming in! I'll pass that on to our development team for you.
+1 for this feature. We received negative feedback about this from a client recently.
Hi Sean,
What feature are you looking for?
The original question for this thread was about the frequency of e-mail notifications, which Ashley shared an update on here in this thread.
Brian explained here the new feature about changing the frequency of e-mail notifications within Articulate Review.
Hope that helps!
If you're looking for something else, just let me know.
Hi Ashley and Leslie,
This thread is a little old, so I’m just checking in to see if there has been any change in the ability to turn off email notifications for SMEs who don’t have Articulate accounts, and are drowning in emails. All of the advice I have found starts off with “Log in to your account” which doesn’t apply for these folks.
We love Review, but also don’t want to annoy our SMEs.
Thanks!
Hi Karen,
By default, SMEs will receive email notifications for Articulate Review comments that mention their @name as well as replies to comments that they made.
As you mentioned, if they don't already have an Articulate ID, they cannot follow these steps to mute notifications.
However, they can quickly create an Articulate ID by clicking the blue Sign In button at the top-right of the screen, then clicking Create an Account. Once they set up their email address and a password, they can then adjust Project Notification settings.
Hi Alyssa,
Thanks so much for the information!
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