Post to Articulate Review - spinning

Hi there Marisa, sorry about that! I can help you get this straightened out. 

Are you uploading a Storyline file, a Presenter file, or something else? Also, what browser are you using?

If you can share your file here, I'll give it a test. I'll be standing by!

Hi Alyssa,

Thanks for checking in :)  I'm not comfortable sharing my module... but I can answer the other questions.  I'm uploading a SL360 storyline file and I can't view it in either Firefox or Chrome.

Let me know if that's any help...

mL

Hello Marisa!

Thanks for those details. It's hard to say without seeing the file, but curious if you are using Engage within your course as well? I have seen that reported as you can see here and an update and republish was able to assist.

You are welcome to try that and if you still experience difficulty, be sure to share your .story file with us privately here so that we can take a look.

Hi Leslie,

Thanks for the response... however, I don't use Engage within my course :(  Thanks for your help tho!

mL

It was worth a shot - the only familiar issue I've heard of :) Please be sure to reach out to our team so that we can get you the assistance that you need.

Thanks for the update Marisa :)