Resources not loading from Articulate Review

Dec 28, 2016

I have an Presenter presentation uploaded to Articulate Review and some of the resources (PDFs) are loading, but others aren't.  If I publish locally, they load correctly, but from Review, I get 403 Errors.

The presentation size is < 16MB.

<Message>Access Denied</Message>
5 Replies
Alyssa Gomez

Hi there Wes,

Regarding the files that aren't opening, do you know if those files are stored locally or on a network drive? I would recommend sharing your Articulate Package with our Support Engineers, and they will work with you one on one to pinpoint the issue. You can reach out to them directly by way of this form. And be sure to share your case number here so I can follow along, as well. :)

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