Review 360 Export Comments - no thumbnail?

Hello

I am trying to get feedback to my SMEs, but when I export comments, there is not a thumbnail image.

When I watched this video https://articulate.com/360/review

it looks like there would be.

Do I have to snag each image and put it into the exported pdf?

It would be so much easier if I could export with a thumbnail next to each comment.

Is there a way to do this?

thank you

1 Reply
Lauren Connelly

Hi Melissa!

Sorry, you're running into this issue where the screenshot isn't shown in the PDF. I've tested this on my end, and I see the screenshot of the slide located on the right slide of the comments. Here's a screenshot.

Let's start by understanding where you see this! Is this happening with a specific browser or all browsers? Also, does this happen with all of your projects or just this specific one?

From here, we should be able to pinpoint what is causing the snag!