When I am in Rise and I open Articulate Review in another window, so I can see the amends in Review and action them in Rise, Articulate Review logs me out of Rise. It happens the other way around as well, if I am in Review first and open another window in Rise, Rise will log me out of Review. It is frustrating having to log in again and again throughout the day. Is there any way to stop this from happening?
I assume everyone who works in Rise will have a separate window for Review so they can easily process amends, it seems like the most effective way to process amends.
1 Reply
Hi, John.
Thank you for reaching out, and I'm sorry this is slowing you down!
I opened a case on your behalf with our support engineers, so you should hear from our team via e-mail soon.