review feedback

Oct 10, 2017

I have had multiple notifications via email of new comments in Articulate review however when i log into review they dont show under feedback. any suggestions ?

1 Reply
Alyssa Gomez

Hi Linda!

There was an issue in Articulate Review where comments would go missing if they were posted by reviewers who weren't signed in with an Articulate ID and the author published a new version of the course.

This was fixed in July, so I wouldn't expect it to still be happening. Do you have multiple versions of the content? If so, have you checked for the comments in the previous versions?

If you're still not seeing the comments, our Support team would be happy to take a look. Can you send us your Review "Share" link by clicking here?

This discussion is closed. You can start a new discussion or contact Articulate Support.