Storyline 360 file stuck on Uploading Course when publishing to Review 360

Hey Lisa,

Thank you for reaching out and oh no! I am sorry that you are running into this roadblock. 

I see that you have connected with our Support Engineers and you are in great hands there! Anna reached out recently so please be on the lookout for an email from her.

In the meantime, please let us know if you have any additional questions! We are happy to help!

I am experiencing the same issue, what is the solution to this?

I am waiting for a response to the engineers, but I can publish a test course to the web, which is what I need for my file, but can't publish anything until reviewed, which still isn't working after signing in, whitelisting isn't the problem as my organization uses Articulate 360 software in two other areas across the state.

I switched browsers to Chrome from Edge, and that allowed me to log into Review 360 which I couldn't do before, but still can't publish to it.

Hello Robin and welcome to E-Learning Heroes :)

As Kate mentioned, we have not reached a resolution yet in her case.

I see that you've reached out to our support team as well and Amlan is currently assisting you.

Thanks for keeping us up-to-date, Kate. I see that you've shared your additional testing with Anna. Welcome to E-Learning Heroes as well.

Has this issue been resolved as of yet?

Hi Jenna,

Taking a quick look at the cases mentioned, it seems there could be several reasons why some files aren't uploading.

If you're coming across the same error while trying to publish, feel free to reach out to our support engineers and they can take a closer look at your setup to find the culprit!