Updated slides not showing consistently across users in review feedback link

Jan 13, 2021

Hi - I just had a reviewer show me her review feedback page. Using the same url and browser, it is showing old images on her feedback link and showing the updated versions on mine. When she uses the review link, it does show the updated slides. It is obviously quicker, however, to view the updated slides in feedback. 

Any suggestions? 

1 Reply
Lauren Connelly

Hello Bridget!

That doesn't sound right! Is the learner viewing the current version or an older version?

Here's how to switch versions in Review 360. If you only want the current version to show, then I recommend republishing from Storyline using the option to Create a New Item. 

If you still see the previous slides, we'll want to see the .story file. Here's a secure upload link.